Privacy Policy of flashfiction
Effective Date: Jan 1, 2025
1. Definitions
In this privacy policy, the following terms shall have specific meanings:
Personal Data: Information that can directly or indirectly identify you, including but not limited to your name, email address, phone number, etc.
Processing: Any operation performed on personal data, including collection, recording, storage, use, disclosure, etc.
User: An individual using our Services.
2. Data Collection
2.2 Additional Data
To ensure our Services operate properly and enhance user experience, we collect the following types of necessary data:
Device Information: Includes device type, operating system version, unique device identifiers, and network connection information.
Usage Data: Includes how you use the Services, the time, frequency, and features accessed.
Location Information: If you allow, we will collect your location data to provide relevant features.
2.2 Additional Data
Certain types of data collection require your explicit consent, including but not limited to:
Personal Identity Information:
Name: Your identifiable name information.
Email Address: Used to communicate with you, send notifications, and provide support.
Phone Number: Used for account verification, service notifications, and customer support.
Mailing Address: Relevant for product delivery or related services.
Account Information:
Username and Password: Used to log in and access your account.
Security Questions and Answers: Used for account security and recovery.
User Preference Settings:
Notification Settings: Types and frequency of notifications you choose to receive (e.g., push notifications, email alerts).
Personalized Recommendations: Providing customized content or services based on your interests and behaviors.
Social Media Information:
Social Account Information: If you log in using a social media account, we will collect information related to your social media account (e.g., profile picture, friend list).
Social Interaction Data: Records of your interactions with us on social platforms (e.g., likes, comments).
Payment Information (if applicable):
Credit Card Information: Used for processing payment transactions, potentially collected via secure payment gateways.
Billing Address: Address information related to payments.
We will inform you of the purpose before collecting the above additional data and obtain your consent.
2.3 Data Collection Methods
We collect your data through the following methods:
User Input:
Information you provide during registration, account setup, or filling out forms.
Information submitted through feedback or suggestion forms.
Automatic Collection:
Cookies and Tracking Technologies: We use cookies, web beacons, pixel tags, and similar technologies to automatically collect your usage data and device information. These technologies help us analyze website traffic and user behavior.
Log Data: Automatically records your access logs, including IP address, browser type, access time, pages visited, and other relevant information.
Third-Party Services:
With your consent, we may obtain personal information from social media platforms (e.g., Facebook, Google).
We may use third-party analytics tools (e.g., Google Analytics) to collect and analyze user behavior data.
Mobile Device Information:
If you use our mobile application, we may collect information related to your device, such as device model, operating system version, and device identifiers.
If you consent, we may collect real-time information about your location to provide location-based services.
3. Data Usage
The data we collect will be used for the following purposes:
Service Provision and Improvement:
Functionality Implementation: To implement and provide various features of the Services.
User Experience Optimization: To improve our service interface and functionality by analyzing user behavior and preferences.
Customer Support:
Issue Resolution: To resolve any issues or inquiries you may have while using the Services.
Feedback Collection: To analyze user feedback and improve service quality and user satisfaction.
Personalized Services:
Personalized Recommendations: To provide tailored content, services, or advertisements based on your usage habits and preferences.
Customized Notifications: To send you personalized notifications and messages based on your settings and preferences.
Market Research and Analysis:
User Behavior Analysis: To collect and analyze usage data to understand user needs and trends.
Marketing Activity Optimization: To optimize our marketing strategies and campaigns based on user feedback and behavior data.
Security and Compliance:
Security Monitoring: To monitor and prevent fraud, abuse, and other security issues using data.
Compliance Checks: To ensure our services comply with applicable laws and regulations.
4. Data Storage
We will store your personal data reasonably within the limits allowed by law, retaining it only as long as necessary to fulfill the purpose for which it was collected. Specifically:
User data will be retained for no more than five years unless required by law to be kept longer.
Once your personal data is no longer needed, we will delete or anonymize it securely.
5. Cross-Border Data Transfers
If your personal data is to be transferred outside the EU, we will ensure that the level of data protection in that region meets GDPR requirements. We will take appropriate protective measures, such as signing standard contractual clauses, to ensure data security.
6. Third-Party Data Usage
We may share your personal data with the following types of third parties:
Service Providers: Third parties that process payments, provide technical support, and data analytics services.
Advertising Partners: For personalized advertising and marketing activities.
Regulatory Authorities: When required by law or to protect our rights.
These third parties will implement appropriate data protection measures as per our requirements.
7. User Notification Mechanism
In the event of a data breach or security incident, we will promptly notify you of the nature of the incident, its potential consequences, and the remedial actions we are taking. Notifications will be sent using the contact information you provided.
8. Privacy Policy Updates
We may update this privacy policy from time to time. In the event of significant changes, we will notify you within the application or via email. You can also access the latest version of this policy at any time to review any changes.
9. Contact Information
If you have any questions or requests regarding this privacy policy, please contact us via:
Name: Data Protect Representative
Email: [email protected]
10. Applicable Law
This privacy policy and any actions related thereto will be governed by the laws of Hong Kong without regard to its conflict of law provisions. Any dispute arising out of or in connection with this Agreement, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by arbitration administered by the Judiciary of Hong Kong.